Frequently Asked Questions

Choose a category below for immediate online lottery help! If our FAQ section has not answered your inquiry, please contact us and our Customer Service team will be happy to further assist you!
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Results & Alerts

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Q

When are lottery results updated on the site?

A

Lottery draw results are updated on the site soon after the official draw takes place. To view lottery results, please visit the Lottery Results page. In addition, you can sign up to receive email notification of lottery draw results in the Alerts section of your account.

Q

Does the order in which numbers are drawn matter?

A

The order in which the numbers are drawn does not matter. On our website, the numbers will always be displayed in draw results in ascending order.

Q

What are jackpot alerts?

A

Never miss playing for a huge jackpot prize by getting FREE jackpot alerts sent directly to your email. To register, visit Alerts and select the relevant jackpot amount from the dropdown menu. To cancel the alert notification, select ‘No Jackpot Alert’ from the dropdown menu and click Save.

Q

What are lottery results alerts?

A

You can receive FREE notification of lottery draw results sent directly to your email. To register, visit Alerts and use the dropdown menu to select your preferred lotteries and save your selections. You can delete your selected Results Alerts by clicking the trash can icon.

Q

How do I sign up to receive SMS winning alerts?

A

To subscribe to FREE SMS winning alerts, please fill in your mobile phone number in the 'SMS Number' field and select SMS winning alerts in the Notifications settings and save the changes. To unsubscribe, please uncheck the box under the 'SMS Number' field and save the changes.

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