Frequently Asked Questions

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Q

Will I be taxed when I win?

A

Your lottery betting winnings are paid into your Lotto Simple account at an amount equivalent in size to the net pay prize after tax of each prize tier distributed by official lottery operators. You may be subject to local taxation based on your country of residence. You are solely responsible for paying any and all local taxes. We highly recommend that you consult a tax professional if you win a large sum of money.

Q

How will I find out if I win?

A

When you play the lottery online at Lotto Simple, you don’t have to check lottery draw results yourself to see if you won prizes. We will notify you whenever you win with an automatic email. At the same time, your private account on Lotto Simple will be updated and you will be able to view the draw details and your win in the Wins section. To find out about your win in the fastest way possible, sign up for Lotto Simple’s FREE SMS winning alerts by clicking here.

Q

What happens when I win a prize?

A

We replicate the prize tier structure of official lotteries. When you win a bet entitling you to a lottery prize, you will receive an amount equivalent to the net pay amount of the equivalent prize tier of the official underlying lottery. This is dependent on the number of winning bets and winning underlying lottery tickets. Jackpots and large winnings will be transferred to your account following a standard verification procedure. Lottery jackpot winnings are paid to you as a lump sum payment.

Q

What are secondary winnings?

A

Non-jackpot prizes are considered secondary winnings. Please note that winnings are paid at the net pay amount of the equivalent prize tiers of the official lottery and may differ from displayed amounts.

Q

How do I receive my winnings?

A

Secondary winnings will be transferred to your account on the site after the publication of official lottery results. Jackpots and large winnings will be transferred to your account following a standard verification procedure. Please note that winnings are paid at the net pay amount of the equivalent prize tiers of the official lottery and may differ from displayed amounts.

After winnings have been credited to accounts they can be used for future lottery bets or withdrawn to your designated payment method.

Q

How can I use my win towards future participation?

A

Secondary wins are transferred directly to your account on the site within 24 hours of the publication of the official lottery results. You will receive automatic email notification when your wins are deposited in your account so that you can leave your wins in your account for future participation or withdraw them.

Your bets on the site are debited first from your account's balance, and when your account's balance is not sufficient the remaining balance is charged against your default payment method.

Q

Is there any commission on my winnings?

A

All winnings are commission-free, regardless of the amount. If you choose to receive your win via bank transfer, a bank transfer fee from your bank may apply.

Q

What is the difference between annuity and lump sum?

A

Certain lotteries offer jackpot winners a choice between receiving their prize as an annuity or as a cash lump sum payment. At Lotto Simple, jackpot prizes are always paid out to winners as a cash lump sum payment.

Q

The numbers on my bet match the numbers drawn. Why didn’t I get a prize?

A

To win a lottery jackpot, all of the numbers on your lottery bet must match those selected in the draw. If your numbers constitute a partial match with those drawn, you could be entitled to a secondary prize, but this is dependent on the specific lottery’s rules and prize divisions.

If you think that your bet entitles you to a prize, check to make sure that your matching numbers are all in the same line. Please keep in mind that each line you purchase is actually an independent unit. Also, make sure that you are comparing your bet with the results of the correct lottery draw and date you played.

If you are still unsure whether your bet is eligible for a lottery prize, please contact us.

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